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Hays Rustic Design in Austin Texas

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Hays Rustic Design

⭐ - September 10, 2022 - Marc
I bought a door from this company and watched them install it. I inquired several times about the way the installer was hanging the rails for the door. He kept saying that he knows what he’s doing and that he has been doing it for a long time. We’ll, when he hung the door there was no clearance at the bottom. It was dragging on the floor! So he drilled the holes bigger in the door to cover his mistake. It barely cleared the floor. He said if I have any issues to call the company and they’ll fix it no problem. So now, a few months later the door drags on the floor once again. I called the company and they refuse to answer the phone. I’ve left over five messages and still no response. I’m handicapped and I get trapped in or out of the bathroom due to their lack of knowing how to hang a door. I’ll be reporting this company to the appropriate entities to get some service on this door. At this point a law suit might be in order.


Hays Rustic Design

⭐⭐⭐⭐⭐ - September 10, 2022 - Marc
I bought a door from this company and watched them install it. I inquired several times about the way the installer was hanging the rails for the door. He kept saying that he knows what he’s doing and that he has been doing it for a long time. We’ll, when he hung the door there was no clearance at the bottom. It was dragging on the floor! So he drilled the holes bigger in the door to cover his mistake. It barely cleared the floor. He said if I have any issues to call the company and they’ll fix it no problem. So now, a few months later the door drags on the floor once again. I called the company and they refuse to answer the phone. I’ve left over five messages and still no response. I’m handicapped and I get trapped in or out of the bathroom due to their lack of knowing how to hang a door. I’ll be reporting this company to the appropriate entities to get some service on this door. At this point a law suit might be in order.




Hays Rustic Design - Austin, TX

Hays Rustic Design is the Austin-area destination for handcrafted sliding barn doors, shiplap walls, wood accent walls and rustic furniture. Our custom pieces will become the focal points of your home with their natural characteristics and sense of quality - a statement piece to fit any style! More

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Get directions, reviews and information for Hays Rustic Design in Buda, TX. Hays Rustic Design 2157 Cornelia Trimble Buda TX 78610. 7 Reviews (512) 633-2510 Website. Menu & Reservations Make Reservations . Order Online Tickets Tickets See Availability Directions ... More

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Hays Rustic Design was created on a love for home decor and interior design. We design, build and i... More